As I write here from Silicon Valley, I see so many people working 10 hour days and weekends. I often wonder, can we truly be productive? And more importantly, are we fulfilled? Continue reading
Now, the greatest mind is always the simplest.
Did you ever see a really great man?
Great in the best and truest sense?
If so, you could walk right up to him and say:
“How are you, Jim? “
-Russell Conwell, “Acres of Diamonds”
That’s right. The most amazing people are warm and accessible to all. That’s because they know everyone has a beautiful gift to give, and no one is greater. The greatest gift is being open and loving. Continue reading
“Before you can give yourself away, you must have a self to give.”
– Isabel Hickey
Similar to George Gurdjieff’s commitment to self and spirit before serving others, Isabel Hickey realized that we must put ourselves first. In so doing, we become strong and committed to giving ourselves the best, and then we can give our best selves unto others…
Isabel Hickey was an American astrologer and writer who practiced Humanist Astrology with a psychological approach. She is considered the Mother of Astrology in the Sixties and Seventies. She wrote “Astrology, A Cosmic Science,” “It Is All Right” and “Minerva or Pluto, The Choice Is Yours.”
On the streets of Indonesia, children often compete, gang against gang, in violent war. Many of them don’t have a home, much less a bed, to call their own. But a new night life is emerging in Indonesia. Continue reading
“Love is not love until love’s vulnerable.”
– The Dream by Theodore Roethke, as found on the inside of a Trader Joe’s chocolate bar wrapper
We aren’t in the coffee business, serving people.
We’re in the people business, serving coffee.
–Nabi Saleh, Gloria Jean’s Coffee
You have a product.
You have a service.
You want more people in the world to know about them. That’s understandable.
But the way to increase awareness is to care about that person— not your product.
So if you are serving coffee,
providing a car washing service,
giving a haircut,
or investment advice,
counseling a student on colleges,
giving and executive report to the president of the United States…
Find out who they are… care… and serve.
Putting more energy into caring for your customers and the loyalty, warmth, commitment will naturally ensure.
Have a Lovely Day Serving!
Nabi Saleh is an Iranian-Australian businessman and CEO of Gloria Jean’s Coffees. According to the Sydney Morning Herald, Gloria Jean’s Coffees has around 500 coffee shops in Australia and another 500 throughout the rest of the world. It is estimated that this coffee chain brings in $500 million in sales every year.
Saleh grew up in multiple places, Iran and India among them, and was exposed to different cultures and ideas from a young age. He has expressed business ideas that are revolutionary and centered around people and doing good. He is a supporter of the Rainforest Alliance and is known to support and implement direct-to-farmer coffee and tea purchasing programs that ensure a fair wage is paid and adequate living and working conditions are met. In an interview with Q Radio, he expressed his belief that all companies should be socially responsible and actively engage in working for the benefit of humanity.