Tag Archives: team

The Classic Pamela Positive: Tell Your Team They Are Great and DON’T Give Them Anything To Do 

 

One of the most powerful things you can do to recognize someone on your team is to call them and thank them and say Youre doing a wonderful job today, and I wanted to thank you. Thats it. I just wanted you to know, and for you to take the time to recognize it. Please know how much I appreciate your consistent work and positive attitude.” 

 

Thank You! Heart Text

 

Do not add on a to do.

I know thats tempting as we as CEOs have a lot we want to accomplish! But just let the conversation rest in genuine appreciation.

Its one of the best ways you can thank someone without agenda.

 


Fig¹.  Photo by Raj Vaishnaw on Pexels

 

The Classic Pamela Positive: Tell Your Team They Are Great and DON’T Give Them Anything To Do 

 

One of the most powerful things you can do to recognize someone on your team is to call them and thank them and say Youre doing a wonderful job today, and I wanted to thank you. Thats it. I just wanted you to know, and for you to take the time to recognize it. Please know how much I appreciate your consistent work and positive attitude.” 

 

 

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Do not add on a to do.

I know thats tempting as we as CEOs have a lot we want to accomplish! But just let the conversation rest in genuine appreciation.

Its one of the best ways you can thank someone without agenda.

 

 

The Classic Pamela Positive: Read This If You Want to See a True Team At Work

Dear Living and Giving Readers,

I just had to share what a wonderful note I received from one of my core team members, Aurora. She works in Office of the CEO, and is dedicated, professional, and really strives to serve the world! Imagine my surprise as CEO when I received this:

Hi Pamela, Sam, Ayuko,

Today (April 20th) is my birthday—and in the spirit of living and giving, I wanted to “donate” today. I’ll still send my EOD (End of Day) Report, but I won’t mark today’s three hours in PayChex.

While I personally don’t have a lot of money to donate, I at least hope that donating my time in this way can demonstrate my appreciation for UniversalGiving.

Thank you so much for all that you do, making the world a better and kinder place.

Best,

Aurora

PS: I’ve been accepted to Princeton’s PhD program for Politics, focusing on International Relations. I requested a one-year deferral so that I can start a church with my friends first in 2018; and, Princeton approved of the deferral request! So, I’ll be getting my PhD starting Fall 2019! Thank you for all your support since September, encouraging me to grow as a professional and as a person.

 

 

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As CEO, you have a lot of news, positive and challenging, that you receive every day. Imagine when I received such positive news above. A team member so dedicated, caring and loving.  It fills your heart. You certainly don’t expect it and when it happens, you are floating with gratitude for days.

And so here was my response.  It’s so important to be grateful, but also to recognize and celebrate their lives holistically:

Dear Aurora!   What inspiring and exciting news… CONGRATULATIONS! I am calling you right now.   Aurora, that is just wonderful news on all fronts.

First, on Princeton. What an achievement.  We are so pleased you are advancing in such a wonderful way.  What a gift for them and you to have this opportunity! You will learn so much on the international front… I can’t wait to hear!

Second, great you are accomplishing your goals on the church front.  Aung and I pray and say affirmations in the office, and it’s lovely. He’s Buddhist and I’m Christian, and it’s a great way for us to share and give strength to our world and UniversalGiving.   So good for you accomplishing this spiritual goal for yourself. Sharing positivity is so important, and you’ve chosen an important way!

Third, what a great gift!   To donate your hard work for today… what an honor to have your thoughtfulness. You are a true, dear, kind ethical and utmost caring person. How honored we are to have you!   That will sing in my heart for many years to come. I’m also CC-ing a few other core team members from UniversalGiving, because we love to celebrate our positive culture and any good news!

Thank you again, Aurora, for your great news, and sharing it with our UniversalGiving Family. We are rejoicing for you!  Great job! Wonderful! Upwards you go, dear Aurora!

Warmly and with Great Gratitude,

Pamela

 

 


 

 

Sometimes, when we work at a nonprofit or do good in the world, we forget it can come right back to you. Aurora gave me that gift today. I am so grateful for Aurora Ling who is a precious member of the UniversalGiving team.

Everyone has a team. It might be at work; a certain Business Unit; a wrestling team – you’re the coach or you’re on it; your Quaker prayer meeting, mosque, family or after school Physics class.

Be grateful for everything, and especially for your team, today!   

The Classic Pamela Positive: The Importance of “Yes And”

 

When on the improv stage, one of the most important principles is listening to and supporting your partner.  If you do this, you help create a very strong sense of team, and also further the story in a way that is interesting to the audience.

 

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For example, if someone says, “Let’s go to the store,” you can “Yes and” it by saying, “wonderful, I love JZ’s store, because it has such great record memorabilia that dates back to the fifties!” What you have done is “yes and-ed” your partner.  You have essentially built on the first concept they introduced, a store.

 

Contrary to good improv, one could have done a “yes but.” For example, “Okay, that store is fine, but I really want to go to the movies.” That is denying your partner on stage, and invalidating their idea. You are not building on their initial idea, nor are you moving the story forward. You’ve essentially blocked them.  our story has now halted, and your partner does not necessarily feel supported.  This is the importance of “yes and-ing” rather than “yes but-ing.”

 

 

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Whether you’re an investor, an improviser on the stage, leading a team at a company, or a soccer captain, we can all practice the glory of “yes and-ing” one another.  If we do so, we will build a beautiful and strong world based on a foundation of supporting wins for everyone, all around.

The Classic Pamela Positive: “You Have to Be Able to Tell People ‘Great Job’ on Things That Didn’t Work”

 

“You have to be able to tell people ‘great job’ on things that didn’t work.”

— J. Kermit Campbell, former CEO of Herman Miller

 

 

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Campbell has it right.  A CEO is not an expert except in one area: getting the right people. Actually, let’s add another area: values. You must be a leader who gets the best people and demonstrates the highest values.

Even if you are a manager, you should still think this way. Empower your people to learn and maintain a domain of expertise. Hopefully, you can hire them with it. If you can’t, make sure they have the rapid capability to do so.  Let’s learn from Campbell’s advice to us:

“I don’t believe that my job is to lead design at Herman Miller.  My job is to make sure we have great design leaders, continue to listen and try to learn from them…My job is not to be a creative guy, my job is to create a culture that allows and promotes creativity…

You’re going to have to take risks. It’s not all going to work.

You have to be able to tell people ‘great job’ on things that didn’t work.”

 

*****

 

 

J. Kermit Campbell is a former CEO of Herman Miller, and the current Lead Independent Director of SPX Corporation.  He is an investor or board member for a number of companies and charitable organizations.  Herman Miller is a leading furniture company, founded by D. J. DePree, with a more than 100-year history.  They focus on innovation, and designing products to create a better world.

 

Pamela’s Weekly Words of Wisdom: Celebrate the Beauty of Balance!

cairn-437303_640We’re all here to help each other, and part of that is supporting balance.   And one of the ways we can do this is to encourage your team to share their goals outside of work.   In so doing, this will help your organization’s mission, too.

It’s important to have outside lives and interests.  You have to begin by recognizing those first for yourself.  Your team will see you modeling this balance and how it makes you a whole, fully giving person.

Why do we try to encourage our team to have outside interests, and to share their goals? We know UniversalGiving can’t be everything for everyone (even me :)).  Balance helps keep people energized and refreshed. They maintain strong critical thinking skills and positive energy. Your team also feels they can be transparent about what their goals are. Continue reading

The Classic Pamela Positive: Tell Your Team They Are Great and DON’T Give Them Anything To Do

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One of the most powerful things you can do to recognize someone on your team is to call them, thank them and say “You’re doing a wonderful job today, and I wanted to thank you. That’s it. I just wanted you to know, and for you to take the time to recognize it. Please know how much I appreciate your consistent work and positive attitude.”  Do not add on a ‘to do.’ I know that’s tempting, for we as CEOs have a lot we want to accomplish!  But just let the conversation rest in genuine appreciation. It’s one of the best ways you can thank someone — without agenda.