Pamela Hawley interviews Groundlings founder Gary Austin; one of the country’s premiere improvisational acting teachers.
First and foremost, thank you Gary. Thank you so very much for sharing your thoughts and insights with Poolside with Pamela. I hope you enjoyed the experience just as much as the entire UniversalGiving team has enjoyed this endeavor. Pamela was thrilled to have you as a guest and it touched us all very much to hear your history, transformation, and progress.
Your charisma and character have an effulgent tone giving the interview a natural and intimate setting (just as the Evangelists you mentioned!).
Moby Hopes the Environmental Movement will Further Education on Consequences of Animal Agriculture
I had the pleasure of meeting Moby at the Global Green Grants Gala in May of 2014. Listen in on what Moby has to say about what he would like to see from Global Green!
PH: Tell us what you would like to see, even from 2 years from now, with Global Green?
MOBY: Specifically with Global Green? Hm, that’s a very broad question. That’s a good question. One of my hopes is that the environmental movement will further educate people to the environmental consequences of animal agriculture. Even separate, I’m a vegan, but separate from veganism, just how environmentally irresponsible it is for factory farming and animal-based agriculture. So that’s one of my hopes. Is to continue education about that.
PH: Moby, what would you say is an environmentally conscious song, any favorites?
MOBY: An environmentally conscious song? I have no idea. I don’t know what the criteria would be for an environmentally conscious song. I’ll go with Imagine by John Lennon. Even though it’s not specifically about environmentalism, it’s a beautiful message.
I was recently interviewed by Peter Shi, a current student of Duke University (Go Duke!). It was great speaking with him and sharing my experiences as a social entrepreneur. My goal is to always be able to inspire others to find their path and their calling, and I hope that my words below can help in making that happen.
Our Conversation with Pamela Hawley – By Peter Shi T’16
Peter: Tell us about how your role models have shaped you to become the person who you are today.
Pamela: I was raised in sunny Menlo Park in a loving family. My mother encouraged me to help people just by the way she lived. She is always a great listener with great insights. This has been an amazing model for me throughout my life. My father is one of the most amazing, ethical businessmen and most joyful people that I know; he has always been present in my life and an amazing force for good. When I wanted to volunteer, they both jumped on it and fully supported me. Continue reading
Pamela Hawley is the founder and CEO of UniversalGiving. In her continuing series on “Poolside with Pamela,” she interviewed thought leader, Tony Hsieh, the CEO of Zappos and author of Delivering Happiness. Below is her interview, exploring values of leadership.
PH: What does leadership mean to you? What are your greatest challenges as a leader? How do you think your employees would describe you?
TH: Leadership is about inspiring others to accomplish something that they otherwise would not have done on their own. For me personally, I don’t think of myself as a leader so much as someone who is trying to help create an environment that enables leaders to flourish, including people that may not have previously thought of themselves as leaders. My hope is that employees would describe me as representative of our 10 core values at Zappos.
PH: Tell me about the values that are important to you and how they translate into Zappos.
TH: We have 10 core values at Zappos:
1) Deliver WOW Through Service
2) Embrace and Drive Change
3) Create Fun and A Little Weirdness
4) Be Adventurous, Creative, and Open-Minded
5) Pursue Growth and Learning
6) Build Open and Honest Relationships With Communication
7) Build a Positive Team and Family Spirit
8) Do More With Less
9) Be Passionate and Determined
10) Be Humble
Each and every one of them is important to me, but #2, #4, #5, and #10 remind me of this quote from Charles Darwin that I think also applies to business:
“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.” -Charles Darwin
PH: In Delivering Happiness, you talk about supporting employees’ growth and focusing on company culture. What does company culture look like at Zappos?
TH: Our 10 core values are essentially a formalized definition of our culture. Our employees also speak out a lot on our twitter feed, and we’re happy they feel comfortable talking. But the best way to get a glimpse into our culture is to take a tour of our headquarters in Las Vegas.
PH: How have you found the balance between serving the community and making a company profitable? Please relate a challenge where you had to take the forprofit side and serve the business. Please relate a challenge where you decided to take the nonprofit side and serve the community.
TH: We try to find the intersection of both, which usually isn’t as difficult as it may seem if you’re thinking longer term, because serving the community is ultimately good for business.
PH: What are the areas you love the most? In what ways would you like to see Zappos grow? In what way would you like to see yourself personally grow?
Our hope for 5 years from now is to have the vast majority of our hires be entry-level employees. Our vision is to provide all the training and mentorship so that every entry-level employee has the ability to become a senior leader within the company over a 5-7 year period. This will protect our culture as well as give everyone a growth path within the company.
For me personally, I’ve found that as long as I’m always tackling new challenges, I’ll continue to grow personally. It doesn’t actually matter to me as much what those challenges are, just that they are new and can have a meaningful positive impact on the company.
PH: What does the concept of shoe mean to you? Please describe the perfect shoe, and shoe experience for you.
TH: I’ve never really been a shoe person (and I’m still not). My passion is in customer service/experience and company culture.
About Tony: In 1999, at the age of 24, Tony Hsieh sold LinkExchange, the company he co-founded, to Microsoft. He then joined Zappos.com as an advisor and investor, and eventually became CEO, where he helped Zappos.com grow from almost no sales to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune magazine’s annual “Best Companies to Work For” list. Tony’s first book, Delivering Happiness, was published on June 7, 2010, and outlines his path from starting a worm farm to life at Zappos.com. Tony shows how a very different kind of corporate culture is a powerful model for achieving success and happiness. Delivering Happiness debuted at #1 on the New York Times Bestseller list and remained on the list for 27 consecutive weeks. He currently lives in Las Vegas and sort of has a cat.
Bio Source: www.deliveringhappiness.com