Monthly Archives: May 2018

The Classic Pamela Positive: Deal with the Complete Person — Zig Ziglar

Man is tridimensional (physical, mental, and spiritual). I deal with the complete person. This is the only way to have complete success.” —Zig Ziglar




We can’t just deal with people from one viewpoint. We all have such important, varied qualities about us.  And that’s changing moment by moment… and needs to be honored moment by moment. Who the person is holistically, when honored, brings the greatest benefit to your relationship, your environment, your work, your home.




Hilary Hinton “Zig” Ziglar was a motivational speaker, emphasizing Christian values and achieving success in all areas of life. He  was the author of nine books, including See You at the Top and Raising Positive Kids in a Negative World. In 2001, Ziglar was awarded the Cavett Award by The National Speakers Association for bringing honor to the profession and showing commitment to mentoring other members. He passed away November 2012, after his 40-year speaking career that brought him to consult for Fortune 500 companies and leaders around the world.

Dear Pamela: How Do You Come Up With Ideas For Blog Posts?

On Thu, Feb 22, 2018 at 11:29 PM, Laine Caruzca wrote:

Dear Pamela,

How do you come up with your ideas for blog posts?


Dear Laine,

Thank you for your question! Writing actually takes a lot of listening. If you want to be relevant, you need to be very observant, and watch people and situations. Then you will understand what people need to hear.  There are three areas that help me.

First, I read a lot, and from many different sources. When I was speaking at Duke’s Business-Oriented Women last week, one woman asked me what I read. I do mix it up: I read The Economist for global insights; Brad Stone’s The Everything Store about Jeff Bezos startup mode at Amazon; The Tough Minded Optimist by Norman Vincent Peale.  I read from different sources online such as financial year-end reports of Warren Buffett, venture capitalist blogs, The Information, Chinese, India and growth economies news.  I also read about Y Gen, leadership, new inventions, heartfelt stories, inspirational stories and tragedies that must be overcome.

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What this does is allows me to put together a better view of different aspects of our world, and what the needs are.  Then, I can write about news that isn’t well represented; I hope to inform people of what they need to know about challenges. Then, I try to share what they can do about it.

Second, I “listen” in the workplace. What am I seeing on my own team at UniversalGiving? Where do they need to grow, and what lessons in management are we teaching them? Where am I growing as a leader? I write to these lessons so I can help other leaders who are leading. I always want to be helping the next generation of leaders in social enterprise, or in any sector of business, nonprofit, or philanthropy.

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Third, I listen inside. When I am quiet and reflecting, I let thoughts come to me. My mind might range over a video on the web, a conversation with someone at the community center, what I am working on, a comment from my nephew about his soccer team… All of this builds into: What am I learning in my own life and observations? What deeply moves my heart? What can help the world?

I then write to help encourage others. Sometimes it might be to help someone overcome a challenge, see a topic in a new way, let go of a grudge, take a new approach, make a career change, get out of a cul-de-sac.

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The point is to make some type of thoughtful, positive, forward-thinking change.  My purpose is to uncover who needs help, and where in the world — and to hopefully provide some inspiration and insights.

Keep up your great work, Laine — a great question and I always love hearing from you.



If you have a question on leadership, philanthropy, social enterprise or CSR, email Dear Pamela at! We look forward to hearing from you.

Laine Caruzca is an intern at UniversalGiving helping lead our NGO efforts.

Dear Pamela: I Just Posted On A Blog To Change Our World! I Now Have 500 Followers. What Do I Do?

Dear Pamela,

I posted a political activism Facebook group on the website and now 500 people have joined in the last month. I have no experience leading this many people and no grassroots organizing experience. What should I do?

Sincerely swamped,


Kelly Garvy
Program Coordinator, Student and Alumni Affairs
Duke Innovation and Entrepreneurship

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Dear Kelly,

First, great that you took that step forward of courage. We all have an instinct at one time or another to do something to help, but you followed up on it. Well done!

You’re at an important stage. There are three action steps you can take:

Tell Them Why You Started The Group. First, tell them why you started this group in political activism. Tell them your story: Share your personal views as to how you’d like the world to change. Tell them where your heart is.

This should be front and center on the group’s homepage.  Everyone wants to hear a story, and to know the personal journey behind any startup, grassroots endeavor. This will allow you to connect with them, and most likely you will hear back from them, gathering valuable information.

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Ask Them Why They Joined the Group. Second, you should ask them their motivations.  You could post, “I’m so thrilled 500 of you have joined me in this cause. I want to hear from you! In 2 paragraphs or less, tell me why you are here. Then, let’s do something about it!”

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Schedule a CTA. Third, schedule a Call To Action (CTA). “We will be having our first online meeting the first Tuesday of every month.”  “We need everyone signing a petition by March 20th.” A strong CTA lets them know how they can help, and with a specific deadline.

Kelly, the key here is sharing, and listening. You will receive new information and new action steps will follow. You’re on the right track!

Keep Taking Action,



If you have a question on leadership, philanthropy, social enterprise or CSR, email Dear Pamela at! We look forward to hearing from you.

Dear Pamela: Whose Approach To Relieving Suffering In The World Has Inspired Or Influenced You The Most And Why?

Whose approach to relieving suffering in the world has inspired or influenced you the most and why?

​Austin, thank you for your question. How important and wonderful it is for us to learn from leaders all over the world. Therefore for me, it’s constantly evolving. Here are some incredible people and why I love to learn from them:

Malala Yousafzai is a huge advocate for girls’ education. That’s all well and good, but she defended little girls’ rights to education in northwest Pakistan. That’s where the Taliban tried and did prevent thousands of girls from attending school. In fact, they banned females from school.  Whereas in the U.S. we try to provide better education for girls and young women, Malala is simply trying get the girls access — and safe access. That’s a lifelong, hard, challenging, and at times dangerous goal.

I admire someone who takes on a challenge that might last their whole life. I admire that she’s willing to per her life in danger for thousands of girls to be able to read and have a future.


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Chetna Sinha is also a pioneer. I like pioneers — people willing to take the first step! It’s not the norm and so anytime we have an innovator for good, I’m keen to follow. Chetna developed India’s first co-operative bank outside any main city. What’s key is that the bank is owned and led by women. The bank she created is called the Mann Deshi Mahila Bank, and gives business loans to women.  So l like that’s it’s woman-entrepreneured, women-operated, and women-loaned.


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Why I especially like to watch her as a leader is that she doesn’t stop there. One of the most critical things I saw while working in microfinance in India was the lack of financial training. There was microfinance, but most of the women didn’t know basic addition. So you have these programs, but no one is trained on how to truly operate them.  In those cases it’s an opportunity and a tragedy, because the opportunity is missed. So Chetna set up not only classes — but also business school — again thinking big — to help women with entrepreneurial, business and financial skills. Now that’s really listening to the community, and entrepreneuring according to their needs.

So I would follow her alone for those two joint ideas. But you can just see the energy pouring out of her. She sees needs, she launches solutions.

Next she helped organize rural women to take a stand for property rights. Then she created a community-based radio network and station, so women now have a voice, and can receive important information. Then a hotline for financial advice, which goes directly to India’s Chamber of Commerce! She doesn’t think small.

So I follow people like that who solve a need — and then another, and another. They are constantly listening, constantly solving.

I hope that helps and thank you for your great question!


If you have a question on leadership, philanthropy, social enterprise or CSR, email Dear Pamela at! We look forward to hearing from you.

The Classic Pamela Positive: The Power of Now by Eckhart Tolle

Eckhart Tolle has an incredible philosophy to relate on Beingness. It’s interesting that he brings in Buddhism, Christianity, and many different types of religion to explain the importance of being.

Much of what he talks about is that if you’re worrying about the past, you’re letting the past  attach to you. If you’re worrying about the future, you’re attaching negativity to the future — before it’s even happened.

That statement alone I review again and again, for it keeps us focused on positivity and the present. Therefore, Being is the best way to be fully present. Being so grateful and so filled with the present moment, that that’s all there is.



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For some, this might feel hard. It can be a challenge especially if they are in the midst of some type of trauma. Further, many of us do need to plan, and so we do need to think about our futures. We need to be understanding of everyone’s situation.

Having said that, not attaching negativity to our past or future and being grateful for the present, is a great lesson that any of us can learn!

It pushes us to not ignoring the issues at hand, but simply be present. We can focus on Being, rather being upset by them. I would say further, we need to expect good to happen in this present moment –  and all future moments.



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This book can help any religious follower become less attached to negative histories, renewing oneself in the present moment.  This is also great for any person who is agnostic and atheist. There is no reason for anyone to hold on to negativity about the past or hold fear for the future.

More than anything, it’s a lesson about our minds. Take a stand for peace in your mind.





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Eckhart Tolle was born in Germany and attended higher education at the Universities of London and Cambridge. In his 30s, Tolle began to work in London as a counselor and spiritual teacher. He now frequently travels between British Columbia, Canada and California. Tolle’s #1 New York Times bestseller The Power of Now has been translated into 33 languages and is widely regarded as one of the most influential spiritual books of the 21st century. Eckhart Tolle’s partner is Kim Eng, who works, teaches, and travels with him. Lean more about Eckhart Tolle: